Allo' Expat El Salvador - Connecting Expats in El Salvador
Main Homepage
Allo' Expat El Salvador Logo


Subscribe to Allo' Expat Newsletter
 
Check our Rates
   Information Center El Salvador
El Salvador General Information
El Salvador Expatriates Handbook
El Salvador and Foreign Government
El Salvador General Listings
El Salvador Useful Tips
 
Housing in El Salvador
Pets to bring into El Salvador
Maids in El Salvador
Business Etiquettes
Customs & Etiquettes
El Salvador Education & Medical
El Salvador Travel & Tourism Info
El Salvador Lifestyle & Leisure
El Salvador Business Matters
  Sponsored Links


Check our Rates

Business Etiquettes in El Salvador
 
 
 

General

Like most relationship orientated cultures, Salvadorans have a strong sense of personal pride, honour and dignity. They can be very sensitive to comments or action that can jeopardize their standing among others. It is therefore important to watch what is being said, how it is being said and who is being said within earshot of. If you think you may have offended someone it is best to apologise immediately and assure them that no slight was intended. If you feel something you have said may have been misinterpreted, clearly re-state the position using different formula of words.

Due to the need to protect face, Salvadorans are indirect communicators. If you are from a direct culture you may wish to moderate your communication style to avoid coming across as rude or abrasive. For example, disagreements and criticism should be handled in private, away from others.

As a result of being indirect Salvadorans may avoid telling the absolute truth if doing so might upset the person. For example, a simple "yes" may not mean 'yes' but indicate that the listener agrees or is merely acknowledging a point. It is important to learn to ask questions in several ways to ensure that you understand the response.

Meeting & Greeting

Salvadorians are relatively formal in their business dealings. Shake hands when meeting someone and also when leaving. Handshakes are generally not very firm. A man extends his hand to a woman. Maintain eye contact when greeting people.

Professional or academic titles with the surname are used in business. Common titles are "Doctor" (medical doctor or Ph.D.), "Ingeniero" (engineer), "Arquitecto" (architect), and "Abogado" (lawyer). If someone does not have a title, the honorific "Senor" or "Senora" is used with the surname. Always wait until invited before moving to a first-name basis.

Business Meeting

At a first meeting, introduce senior people first and according to rank. Use titles for both your own personnel and your Salvadorian counterparts.

Meetings are structured. They generally start on time and run according to an agenda. Initial meetings will be spent indulging in conversation unrelated to business. It is important to invest this time in building a rapport and firming up the relationship. It is not uncommon for business discussions to be continued over a meal. If you are invited to share a meal you must accept as this is a sign the relationship is going places.

Decisions are generally made by the most senior person. Whether or not decisions are reached after consultation with key stakeholders is a matter of personal preference rather than a cultural nuance. Salvadorans place greater emphasis on their ‘gut-feeling’ rather than on facts and figures.

Business Negotiation

Salvadorans value relationship building and harmony so it is important to avoid hard selling, pressure tactics and any sort of conflict or confrontation.

Decisions are generally made by the most senior person. Whether or not decisions are reached after consultation with key stakeholders is a matter of personal preference rather than a cultural nuance. Salvadorans place greater emphasis on their ‘gut-feeling’ rather than on facts and figures. Expect several meetings before final decisions are made.

Business Dressing

In formal business situations, a suit and tie are appropriate for men. Dark colours and somewhat conservative styles are the norm. For informal situations, khakis, nice jeans and a collared shirt is usually appropriate.

As for women, in formal business situations, skirts or slacks, nice shoes and a nice shirt are acceptable. Stylish yet conservative is the way to go. Most women wear high heels, nice accessories, and a decent amount of make-up.

Shorts, runners and overly revealing clothing tend to be unacceptable in business situations.

Business Cards

There is no specific ritual surrounding the giving of business cards although it is advisable to treat the card with respect and have one side translated into Spanish if possible.

 

 
 

 



 


copyrights © AlloExpat.com
2015 | Policy